Clik here to view.
Hospitality Industry Legal Risks: Connecticut Hotel Owners Settle “Negligence...
“…(the plaintiff) was walking from the restaurant to the front lobby when she tripped on a bunched and wrinkled carpet, catching her toe on it and landing on her elbow…(she) had five surgeries, and...
View ArticleClik here to view.
Hospitality Industry Liability Solutions: Hotel “Room Safe Online Tracking”...
“…Tracking (room safe contents) is important because it can be a potential liability issue for hotels…“A guest might say, ‘But I left $1,000 in there, and you only found $20!’”… Hotels can mitigate...
View ArticleClik here to view.
Hospitality Industry Safety Risks: Texas Hotel Faces “Wrongful Death”...
“…During his stay, (the deceased) went to use the property’s exercise room where he got on a treadmill maintained by Exer-Tech, according to the suit…a “defective” condition in the treadmill caused him...
View ArticleClik here to view.
Hospitality Industry Management Update: “Non-Refundable Room Rules Leave Some...
“…’As non-refundable rooms become more prevalent, and I think they will, hotels will more than likely adopt policies such as offering rebooking opportunities for a fee or a 24-hour grace period for...
View ArticleClik here to view.
Hospitality Industry Technology Update: “In Marriott’s Newest Flagship, Tech...
“…Research is showing that more hotel guests are starting to demand certain techie features. Research company SmartBrief found that 45 percent of hotels guests travel with two mobile devices – 40...
View ArticleHospitality Industry Management Update: “Legionnaires’ Disease: Awareness and...
The post Hospitality Industry Management Update: “Legionnaires’ Disease: Awareness and Prevention” (Video) appeared first on HOSPITALITY RISK SOLUTIONS.
View ArticleClik here to view.
Hospitality Industry Security Update: “Hackers Using Hotel Wi-Fi to Check...
Safeguarding against such an attack can be difficult for hotel guests. The best defense is to double check update alerts that pop up on your computer during a stay in a hotel. Go to the software...
View ArticleClik here to view.
Hospitality Industry Management Update: “Sometimes It’s OK to Break the Rules”
Training helps, but the real issue is employee selection and retention. It’s important to hire people with a deep desire to serve, even if that means breaking the rules once in awhile. On the other...
View ArticleClik here to view.
Hospitality Industry Risk Update: “Preventing and Reacting to Child Trafficking”
While it’s important to speak up if suspicious behaviors arise, Guelbart stresses the importance of carefully assessing and reporting the situation. Trafficking endangers not only the victim in...
View ArticleClik here to view.
Hospitality Industry Technology Update: “How Hotels Can Engage Guests Through...
As hotel guests continue to turn to social media as their primary source for information gathering and remote communication, hoteliers will be presented with numerous opportunities to create engagement...
View Article
